Role
UX/UI Designer
Company
Inlife Housing
Duration
1 month
Tools
Figma, Figjam, Notion, Asana
Redefining how landlords list their properties
A redesigned listing experience process for Inlife's landlord platform. With a new flow, expanded possibilities, and engaging visuals for a better product experience that drives more leads.
Rethinking how landlords list their properties on Inlife
Inlife helps people find their next place, but creating a listing has become long and confusing for landlords. My goal was to redesign the experience, turning a complex flow into a simple, guided, and more enjoyable journey in a responsive way.
The challenge
The company is losing users to competing platforms because they find the listing process confusing and overwhelming. The design was outdated, hard to navigate, and lacked clarity.
Goals
Streamline the property listing process
Reduce time to create a listing
Strengthen consistency within Inlife's design system.
Improve clarity and hierarchy of content.
Understanding the challenge and shaping the foundation for the redesign
Started the project by reviewing the existing process, identifying usability issues, and analyzing how landlords interacted with the form.
Through research, structural mapping, and user journeys, I defined a clearer, simpler, and more scalable experience.
How might we make the listing process feel simpler and more intuitive, helping landlords focus on showcasing their property and not struggling with forms?
Looking through data and deciding on potential ideas for the project
After some studies and analyses, the product team decided to look at what we had and hold brainstorming sessions to present some ideas for a possible solution.
Reorganizing and structuring the entire experience of the flow
Before starting with the wireframes phase, I mapped out every field and screen in the existing flow to understand its structure and complexity. Then, with the help of an open card sorting with 10 potential users, the team and I created a new structure divided into three clear steps: Landlord rules, Property section, and Rooms section.
This flowchart helped identify redundant steps, missing connections, and opportunities to simplify the landlord experience.
The new structure follows a clear hierarchy, which allows landlords to navigate from general to specific information progressively.
Turning structure into experience
The new UI was built using Inlife's design system, improving hierarchy, spacing, and interaction patterns.
The most significant improvements included:
Rule templates: owners can reuse default templates.
Tabbed room navigation: faster access and simpler editing.
Smart duplication: copy room details while skipping unique fields.
Optimized amenities: reduced options and grouped by relevance.
Templates
Property Details
Adding photos
Room details
Duplication feature
Refining until each step was a good experience for our users
Thanks to usability testing with owners and the internal team, we realized where we could go further. We adjusted clarity, navigation, and efficiency to improve the experience. See how the product transformed and grew with each iteration.
Success Modal
Time Slot Duplication (Checkbox)
Nearby Features (Visual Selection)
Specific Room Rules (Information Text)
All usability improvements made on the desktop were also reflected in the mobile experience, ensuring consistency and a smoother flow between devices. These were the two improvements we made:
Property Common Spaces and Amenities Split
Input Date Picker
Designing a simplified mobile experience
Streamlining the listing creation flow for smaller screens, without compromising clarity or control.
Optional fields from the Template
General amenities
Optional Property Details
Advanced Availability and Pricing Details
Specific room rules
Bringing the new listing creation flow to life, from desktop to mobile
The redesign finished in a fully reimagined flow that balances clarity, flexibility, and efficiency across devices. The new experience allows landlords to create, manage, and publish listings easily and more intuitively, whether they are working on a desktop or on the go.
Desktop Version
A more organized and fluid version, designed to simplify the process and provide clarity at every step.
Complete redesign of the listing creation structure for improved readability and hierarchy.
Streamlined navigation with a clear and easy step-by-step process.
Improvements on feedback and validation to reduce user error.
Optimized layout
Mobile Version
What I found
From the start, I realized that the biggest problem wasn't just the design, but also the way the process unfolded. It was heavy, confusing, with too many steps that added little (or nothing) to the user experience. And talking to those who actually used the system, it became clear that the problem was more one of fluidity than function. There was too much noise, too many decisions that could be simplified.
What I learned
I learned a lot about the importance of simplifying and how difficult it is to do simple things.
I had to figure out what was essential and what was just habit.
Listening to users made the biggest difference: understanding how they work, what they ignore, and where they get lost.
Working with the existing design system taught me to improve within limits and to see detail as an opportunity rather than a constraint. And when creating the mobile version, I realized that designing for less space is actually designing with more intention.
